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How Can We Help?
Looking to book a consultation, service your ring, or have questions?
No problem, we are here to help!
Phone Consultation
This is a 10-15 mins consultation required before booking an in-store appointment.
Local Services
Picking up your finished order or dropping off for resizing/services? Click to schedule.
Out of State Clients
Need to send in your By Bonnie piece for service? No problem! Request an insured FedEx label to ship it in.
Our Showroom Address
Phone or virtual consultation required before showroom booking
330 Primrose Road, Suite 407
Burlingame, California, 94010
Business Hours:
Tuesday- Friday 10-5pm
Saturday 10-3pm
Check Out Our FAQ
Want to Join Our Team
Remote Service Form
PLEASE READ:
- All services take 7-10 business days depending on work that needs to be done.
- Clients are required to drop packages off at an official FedEx Location and ask for a physical receipt in order for insurance to be valid.
- Packages can only be delivered to the address listed below.
- Adult Signature (21+) is Required when we return the package, we do not ship to PO Boxes.