How Can We Help?

Looking to book a consultation, service your ring, or have questions?
No problem, we are here to help!

 Phone Consultation

This is a 10-15 mins consultation required before booking an in-store appointment.

Local Services

Picking up your finished order or dropping off for resizing/services? Click to schedule.

Schedule A Date

Out of State Clients

Need to send in your By Bonnie piece for service? No problem! Request an insured FedEx label to ship it in. 

Request Shipping Label

Our Showroom Address

Phone or virtual consultation required before showroom booking

330 Primrose Road, Suite 407
Burlingame, California, 94010

Business Hours:
Tuesday- Friday 10-5pm
Saturday 10-3pm

[email protected]

Want to Join Our Team

Pick Up + Drop Off

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Desired Date And Time: (Our Business Hours Tue-Fri 10-5, Sat 10-3)

Remote Service Form


  • All services take 7-10 business days depending on work that needs to be done.
  • Clients are required to drop packages off at an official FedEx Location and ask for a physical receipt in order for insurance to be valid.
  • Packages can only be delivered to the address listed below.
  • Adult Signature (21+) is Required when we return the package, we do not ship to PO Boxes.
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For Ring Sizing:

Check Youtube video to figure out your finger size

Date That You Plan On Shipping Your Item: (Drop off only available Mon-Thurs)

Date That You Wish To Receive Your Item: (Signature Required; Deliveries only available Tue-Fri, FedEx delivers in the AM)

Insured Fedex Shipping Fee $150 USD